The problem detected by users in Korea does not affect all terminals, but it ruins the color fidelity. The company claims that it is corrected by varying the sophisticated color balance that includes this terminal. One consumer compares a normal Galaxy S8, left, with another with red dyes on the screen.

The Galaxy S8 from Samsung Electronics does not go without controversy. In South Korea, the home market of the manufacturer, users who have signed up via the Internet to the pre-sale period of the terminal have received a week before their official departure in that country scheduled for next Friday, In U.S.A. In addition, several of those early Korean shoppers have begun to complain through social networks that their phones have a red tint on the screen that ruins color fidelity and causes annoyance when reading on a white background.

Samsung Galaxy S8

The problem, which is already being discussed in international discussion forums such as Reddit and affects only some terminals, is a relatively common defect in OLED panels (screens composed of organic diodes arranged in a tiny film of organic components that react to Step of electricity emitting light). Several users issued the same complaints regarding other smartphones branded by the green or magenta dyes in the past. It can also occur on the OLED TVs of its main rival in the Korean market, LG.

The mysterious ‘red dye’ of the screens of the Samsung Galaxy S8 Samsung Bixby: a different assistant in the battle against Apple and Google the mysterious ‘red dye’ of the screens of the Samsung Galaxy S8 This is the Galaxy S8: the ‘missile’ that marks the most awaited return of Samsung. OLED displays offer infinite contrast and lower power consumption, but occasionally suffer from image retention problems or bluish, yellow or magenta dyes.

Samsung officials in Seoul just answered these complaints. They point out in a statement the Galaxy S8 has been built with an adaptive screen that allows optimizing the color chain saturation and sharpness depending on the environment in which the mobile is used at all times. If the user needs it the statement said you can manually adjust the color range to change the appearance of white tones by pressing: Settings / Display / Screen Mode / Color balance. The text also states all Samsung phones have been tested to maintain a high level of quality. And it specifies that the “Infinity Display” of the S8 and S8 +.

Thus, the consumer can reduce the intensity of the red to balance the temperature of the screen. But the problem is that decreasing the intensity of the colors in turn decreases the maximum brightness since it is each sub pixel that emits its own light unlike the LCD screens and the calibration would not help in white backgrounds.

In addition to the possibility of masking the dyes by an elaborate adjustment of colors by the user, Samsung offers the possibility to change it by a new terminal in one of its service centers if a hardware defect is confirmed according to the statements that have made manufacturer sources to Korean media.

The phone arrives at a key moment for the multinational, after the battery problems of the Galaxy Note 7 and the consequent impact caused in its image. It does so with a minimalist and futuristic design in which the screen extends all over the front and a new virtual assistant named Bixby.

 

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The problem detected by users in Korea does not affect all terminals, but it ruins the color fidelity. The company claims that it is corrected by varying the sophisticated color balance that includes this terminal. One consumer compares a normal Galaxy S8, left, with another with red dyes on...